If you already have an IT company in your corner but you are not entirely sure whether or not there are earning their keep, there are a few warning signs to look out for. If you notice any of the following issues, it’s a sign that you may need a new IT company Toronto in order to keep your business running smoothly and securely.
Frequent IT Issues
A good IT company is a proactive one. In other words, you should not have to wait for something to go wrong before you are provided with a solution. Technology is always changing which means that technicians need to keep up with new developments. In turn, these technicians can pass down their knowledge and experience to you in the form of proactive steps like upgrades and updates. If you are experiencing an increasing amount of downtime due to IT problems, this is usually a sign that you should look elsewhere.
Your Needs Exceed What They Provide
As your business grows, so too do your needs. If your IT service provider cannot keep up with these demands, you will need to find one that can. This is not necessarily a reflection on the quality of their service. It simply means that you have outgrown them and you need a team that is able to offer more.
Poor Communication Or Service
If you are not happy with the service you are receiving, for any reason, or you feel like communication is not what it should be, shop around for another IT company Toronto. The market is incredibly competitive which means that you are sure to find a team that will put your needs first.
IT Staff Seem To Come And Go
An IT company that seems to hire new staff too often might not be the best choice for your business. If they are not able to hold on to their employees, it could be a sign that something is not quite right with this particular company.
As briefly mentioned above, your IT specialists should keep you up to date regarding the latest regulations, software and technology. If your technology is outdated, this demonstrates that they are not taking a proactive approach and this means that your business, as well as your data, are vulnerable.
You Can’t See The Benefits
This is fairly obvious but many people don’t give it a second thought. Take some time to really consider how your IT company is helping your business. If you cannot see any real benefits, you should start looking at alternatives. Spending money each month on a service but not reaping any significant rewards is simply a waste of your resources. Instead, you could hire another team, possibly at a similar rate, but with tangible benefits that will help your business thrive.
Uncertainty Regarding Data Backups
Company information is confidential and, if compromised, can put your business and customers at risk. If you are not sure how often your backups are being performed or if they are indeed secure, you should certainly look into this. If your IT company is not forthcoming with details in this regard, it’s a major red flag.
When choosing an IT company Toronto businesses deserve the best. Whether you have a small or growing business, you should never feel like you are forced to put up with poor service or outdated technology. In order to compete in any market, you need to be at the top of your game. This is exactly why you need ITBizTek in your corner! Not only do we put the needs of our clients first, but we are always building on our tech knowledge so that we are able to offer the very best service. Our services include a full assessment and review, 24/7 monitoring, managed IT services, staff training and much more. To find out more about how we can design a package to suit your specific needs, contact us at 1 (877) 275-8774. Our team always takes the time to listen to the concerns of our customers before proposing any action. With our help, you can rest assured that your IT needs are taken care of and you can focus on other pressing matters relating to your business.