If the thought of maintaining your IT infrastructure is intimidating, that’s ok. This is the case for many people. That’s why it is essential to find the right Managed Service Provider for your company.
Managed IT Services Benefits for your Business
Most of our customers already benefit from having us as their Managed Service Provider and having our IT Specialists focusing on growing their Small-Medium business, without spending all of their time on the day-to-day demands that come with managing an IT infrastructure.
Managed IT services have many benefits. The main one is that you can count on full IT support whenever you need it. With a good Managed Service Provider, you can feel like you are covered and that you have insurance. Here are only some of the advantages of having a full IT Managed Services setup:
• Saving costs & time
• Technical support by Trained Experts
• Increased efficiency and productivity
• Streamlined operations
• Improved security and stability
• Round the clock support
You can simply focus on your business growth instead of wasting energy on IT matters.
ITBizTek offers full coverage for all your IT needs and consultation whenever you need it. With us, you can feel like you are fully covered and someone is always there to help you. Basically, having a solid IT infrastructure and reliable IT Managed Service Provider (MSP) at your disposal is the best insurance policy you could have for your business operations.
Our Managed IT Services
Small to Medium
Startups and small businesses from all industries need an IT service provider that will provide them with the stability and reliability to keep their business running smoothly. ITBizTek provides reliable IT managed services for small to medium sized companies.
Medium to Large
To keep their day-to-day operations running smoothly without the risk of losing valuable data, medium and large companies need a dependable IT company to support them, regardless of the industry. We provide consistent support for medium and large companies.
It is essential for large enterprises to have a trusted IT service provider, no matter the industry. With consistent backups monitoring and 24/hour IT support, we ensure that large enterprises get the IT services they need to run their business smoothly.
Managed IT Services We Can Provide You
Businesses depend on digital data, which is what makes a reliable IT infrastructure essential to any business. So much of the average company’s assets have been moved to the digital space, and without reliable IT support, a company can grind to a halt because of a virus on their network, faulty software or an unresponsive VPN.
With that in mind, let’s look at the benefits of going with a managed IT service, starting with…
As part of our managed IT services, ITBizTek will provide you with several maintenance plans and options. Server maintenance can include a wide range of services, starting from day to day operational tasks to continuous monitoring of server performance to determine issues and inefficiencies. ITBizTek will work with you to establish the level of maintenance you require, based on your business needs and budget. Our main goal is to prevent computer issues from becoming larger problems that result in finacial loss, data loss, business interruptions and costly downtime. As part of our services, we’ll monitor every aspect of your network to identify and resolve issues before they turn into costly problems. We offer regularly scheduled maintenance for your desktops, servers, laptops, switches, firewalls, and anything else in between.
ITBizTek is committed to using advanced tools for all our managed IT services, including backup monitoring. We’ll ensure your data is safe and protected against any threats through managed cloud services and backups.
ITBizTek is highly focused on providing superior backup solutions for your organization, to ensure your data is properly protected and will not be lost. We will work with you to find the optimal backup solution for your business, which will limit any downtime caused by the need to recover lost data. Your peace of mind is ITBizTek’s highest priority. We will implement routine backups, and find the most efficient and reliable backup solution tailored to your organization.
Your company relies on data to thrive. As part of our managed IT services, we perform regularly scheduled data consistency checks to detect discrepancies and innacuracies.
In today’s times, data consistency makes all the difference between a successful and an unsuccessful business. Inconsistent data can lead to wrong business decissions, which is why accuracy is crucial, especially when aggregating data from various external or internal sources. We’re here to help you stay confident in your business decision making by ensuring your data is 100% accurate.
Real Time Security
If you’re looking for a way to protect your business or organization from IT security threats, we’re here to help. Our real time security services can detect and correct any vulnerabilities in your system and establish a secure infrastructure, protecting you from future threats.
- We offer 24/7 real time security services
- We ensure your data remains protected with encryption services
- Our security analysts provide expert threat intelligence services
- We offer multi-factor authentication to protect sensitive information
User Permissions and Managed Desktop
We offer comprehensive managed desktop and IT services that range from remote desk service, device management, infrastructure management and managed cloud services.
Our goal is to help you keep your data fully secure, which is why we offer custom managed desktop solutions for user permissions in order to provide you with full control over employee access. In addition, our multi-factor identification process ensures that sensitive information is never accessed by unauthorized users.
Secure Information With Managed Cloud Services
The average business stores so much information. From client data and product specs to customers’ personal information and vendor data, businesses have a lot of data that needs to be protected. If, for example, you launched a new website design that allows you to collect users’ data, you need to know that their data will remain accessible to you but also private. Our managed cloud solutions were designed just for this purpose.
A professional Managed Service Provider (MSP) can set you up with reliable firewalls and authorization systems. These help ensure that sensitive data does not fall into the wrong hands because of a security breach. Furthermore, in Canada, the Personal Information Protection and Electronic Documents Act (PIPEDA) law governs how organizations collect, use and disclose personal information – something an Managed Service Provider (MSP) can help your business with so you are compliant with the regulations.
When it comes to protecting your data, you have to go with experienced professionals to manage your cloud – you simply can’t get around this. Your employees, customers, partners, vendors, and every other key stakeholder rely on you to have a dependable and robust security system for your business. So let the pros take care of securing your IT needs so you don’t have to worry about it.
24/7 Managed Network Monitoring
Our team of certified Managed Service Providers (MSP) will provide you with full hardware and software managed network monitoring solutions needed to streamline the response time and ensure a quick resolution of all your IT matters. Our managed network hardware and software monitoring services include:
- Proactive network monitoring, on and off site
- On demand performance reporting
- Server, application and cloud monitoring
- Hardware monitoring and other managed IT services
Being proactive is always better than being reactive. Someone who is proactive is prepared, meaning they are more likely to avoid catastrophe.
An Managed Service Provider (MSP) can help you be proactive, which is especially important for businesses that don’t have the time or resources to regularly monitor their IT infrastructure. A good and reliable managed IT service can actively monitor your network 24/7.
Since your service provider is actively managing and monitoring your network, they can quickly resolve any issue that comes up. This is great for you because, again, you can focus on growing your business while your IT Managed Service Provider puts out any fires.
Managed Security and Firewall Management
If your business relies on data, a network switch and a firewall are crucial to keeping your business safe. At ITBizTek, we provide businesses just like yours with network-based security solutions that will keep your network secure.
ITBizTek provides managed security solutions for networks of all sizes, as part of our IT managed services in Toronto. Security is an essential part of any network, and we will ensure that your managed security network is safe from breaches through our firewall/switch management services. Furthermore, we will provide you with optimal managed security solutions, customized to your network.
Disaster Recovery and Managed Backup
Sometimes bad things happen, which is why it helps to have some kind of business continuity plan. Your Managed Service Provider (MSP) will play a big role in this.
A professional Managed Service Provider (MSP) can provide you with cloud solutions for things like emails, CRM solutions, financial systems, and so much more. A reliable IT company with managed backup services can prepare you for any contingency by making you less dependent on your local machine and help you run your business more efficiently in case of unforeseen circumstances.
You want to ensure that should something happen to your local machine, your business can still operate because you can easily recover anything you temporarily lost from the cloud or other source (perhaps offline) depending on your DRP process.
In case of a disaster, ITBizTek will ensure your data is recovered quickly with the use of an efficient and reliable managed backup solution and a disaster recovery plan. Your peace of mind is ITBizTek’s highest priority, and we will ensure your data is well protected and will be recovered should a disaster or any other accident occur.
Get the peace of mind that comes with knowing that all your data is safe and that your business will be running in full continuity with our managed IT services in Toronto.
Your IT infrastructure is unique, just like your business. That’s why you don’t need standardized reports, but rather a tactical approach to your infratsructure documentation. At ITBizTek, we offer a customized solution for your network documentation.
Our custom reports will provide detailed insights into your IT system, including status reports, configuration and inventory statistics, keeping you informed every step of the way on the status of your network and the services you receive.
Prepare for the Future With Managed Security Operations
This is another benefit that falls into the ‘Let your Managed Service Provider (MSP) worry about it so that you can focus on growing your business’ category with managed security operations.
Most business owners don’t want to think about new trends, systems, programs, innovations, and processes in the IT industry. They simply do not have the time or experience to stay on top of these things. Technology changes a lot and it is important to stay secure with managed security operations from ItBizTek,
This is what your Managed Service Provider (MSP) with advanced managed security operations can do for you. Professional IT firms have their hands on the pulse of the IT industry, so they have the knowledge and expertise to know what new trends and systems might make sense for your business and then can implement programs or processes for you.
Never Worry About Compliance
This is a bit of an extension of the previous section, but is important enough to highlight. As we mentioned before, businesses are increasingly moving all important data into a digital space – and they aren’t the only ones doing this. Pretty much every person on this planet is migrating important information to a digital space.
Because of this trend, we have seen many data privacy laws established by governments across the world (such as PIPEDA that was mentioned earlier). With the help of a managed IT service, you don’t have to worry about whether or not your company adheres to these laws. Your IT partner will help you ensure that your company complies with all relevant data and privacy laws.
Managed Service Provider Your Can Trust
A Managed Service Provider (MSP) can take care of the essential IT tasks that can overwhelm an in-house IT department, like protecting your valuable data, securing your network, monitoring your network, and so much more. With a reliable Managed Service Provider (MSP), you don’t have to worry about maintaining your IT infrastructure. You can just focus on growing your business.
If you are thinking that it is time to enlist a professional Managed Service Provider (MSP) to manage your IT infrastructure, then get in touch with the experts at ITBizTek. Our Managed Service Providers work with small, medium and large businesses, and they are ready to help you so your business can thrive. You can contact their head office at 1 (877) 275-8774 or by visiting their website to get a quote.
- Certified professionals
- Over 20 years of experience
- Innovative solutions
- Superior customer service
- Prompt and reliable service
Get in Touch
We’re here to help you find the best IT solutions for your business. Don’t hesitate to drop us a line.
IT Managed Services FAQs
When it comes to the pricing for managed IT services, the price can vary by region, provider, and customer. However, there are a few basic ranges that can help you understand the general pricing. There are Managed Service Provider (MSP) in Toronto that provide support on a monthly fee. The fee you pay is likely determined by the services provided, the size of your organization, etc. To make the pricing easier, you can fill the Price Form and we will get back to you as soon as possible.
To put it simply, a managed IT service is handled by a firm outside your company, and it provides information technology services and support to your IT infrastructure, networking, servers, workstations, cloud services, and other related technologies that you run at your company.
The Managed Service Provider (MSP) you go with is meant to provide you with 24/7 support to resolve any issues with your company’s IT. The benefits for businesses without an in-house IT team are obvious, but what about companies that have an in-house IT team? Can a managed IT service benefit these companies?
The answer is an emphatic yes! Instead of having your in-house IT team spend hours troubleshooting issues, they can instead leave the maintenance tasks to a managed IT service while they stay focused on growing your business – rather than constantly putting out fires. Also, your IT team may not have the necessary expertise dealing with certain technologies, so you’ll end-up spending more money on things that can cost less when hiring a third party company.
Having server issues? Can’t access your cloud-based storage? Dealing security issues? Well this is the benefit of having an Managed Service Provider (MSP) you can turn to.
Managed IT services are offered by Managed Service Providers to handle businesses’ IT operations. Even though some Managed Service Providers (MSP) in Toronto offer partial IT managed services, it is always better to have a professional and experienced company handle all aspects of an IT system. Cutting corners on your IT setup can deeply hurt your organization because omitting an important service such as backups or monitoring might mean total data loss, and that could be difficult or impossible to restore. Serious IT professionals will never offer incomplete service, because they are fully aware of the fragility of the modern IT world, and they know that the consequences of not having proper IT support can be dire. That’s why a good IT provider offers a full set of services for their clients as part of their managed IT services. These include:
Speaking of incomplete services, many Managed Service Providers don’t cover essential services, such as disaster recovery, which leaves clients vulnerable and unprotected. In the event of a flooding or a fire, all data will be lost and the company will suffer greatly from all aspects. Therefore, before you shop for cheaper options that include only partial IT services, ask yourself just one important question: “Can my business afford complete loss of data?” We know the answer to this question, and you do too, so take all the measures necessary to ensure that doesn’t happen.
Essentially, IT managed services and IT outsourcing are the same thing. However, some Managed Service Providers (MSP) allow you to choose which IT services you want in their outsourcing packages, while IT managed services typically take a more holistic approach.
Many people think that a small business requires a different set of services than a medium sized business or a large corporation. In reality, the size of your business absolutely has no impact on what IT services you should get. You should always get the full package and a good Managed Service Provider treats all businesses the same. Every service is just as important as the other. You must have a security setup because you’re vulnerable if you don’t. You must have email and cloud backup, otherwise you have nothing to fall back on if something goes wrong.
A startup needs full IT coverage from day 1! From the first day you move into a new office, your system should be in full operational mode. That means installing proper cabling, having a professional panel and a network running smoothly. While we’re talking about the network, you should also make sure that your network can “handle” the workload. For example, if your company does heavy graphics, then you’ll need a lot more than the standard 1GB switch to carry all the data. You need to size your switch, build a proper infrastructure, establish workstation security and protect your data folders. All of this may seem overwhelming, but it’s always better to invest a little more effort into building a proper setup initially, than to deal with constant IT issues later. If your business doesn’t have a solid IT infrastructure backing it up, you will soon experience problems that will hinder your daily operations, affect productivity, and make business difficult.
There are many Managed Service Provider (MSP) out there that claim that they are experts in the field, but the truth is that IT is an ever-changing industry with enormous advancements that arise on an almost daily basis. We’ve seen experts in the field get run over by this fast changing world, to the point where they simply can’t keep up. In IT, one of the most important rules is to find someone who can keep up with the latest technology and advancements, and who can help you get the most out of your IT setup. In general, these are the guidelines to follow when looking for experts for your infrastructure.
- How many years they’ve been in business. Experience counts a lot.
- Look at their reviews. A simple Google search will tell you a lot about the company itself and how they treat their clients.
- Recommendations. Ask around. Is someone you know already using this company’s services? Would they recommend the company?
You should also make sure you ask the right questions. For example, an IT company may tell you they offer full support, but make sure to check what that support includes. Do you have access to 24/7 support and monitoring? Is there a helpdesk? Do they have insurance (a really important question which will show you how legit the company is).
There are so many things that can go wrong in IT if you don’t have the right experts by your side. For example, if your security system is not set up properly, anyone can access your company’s sensitive files. What we’ve seen throughout the many years in business, are bad IT setups. So many times have we “inherited” a bad IT setup from a different IT company, and this poor setup was hindering the processes and daily operations of the business for much too long. That’s why we cannot stress enough how important it is to set up your IT infrastructure correctly from the beginning.
Another common issue is maintenance. Think of your IT setup as a car. Just like your car needs proper maintenance to avoid engine problems, so does your IT setup need regular maintenance to avoid network failure. From monitoring backups to making sure they go through smoothly, to fixing bugs that happen on an almost daily basis, an Managed Service Provider is the engine that drives the business. As we always say, most IT issues arise from cutting corners, as some businesses think that they cannot justify the costs of setting everything up correctly. To that matter, we ask one simple question: “Can your business afford being down for days simply because you did not have a backup of your work, and a disaster made it all disappear?” Let professionals handle your IT, and you’ll be able to focus more on growing your business rather than wasting time fixing IT issues.
Ever since 1998, we’ve been servicing businesses across Toronto and the surrounding areas with reliable, consistent and fast IT business support. Committed to making IT hassle free with 24/7 IT monitoring and custom IT solutions, we’re here to help your business grow.
- East York
- Halton Hills
- North York
- King City
- Richmond Hill
- St. Catherines
New workplace technologies have been a boon to small, medium and large businesses. Things like cloud solutions, customer relationship management (CRM) software, payment processing tools, and backup software have made it easier for companies to streamline processes and operate in a more efficient manner.
Reliance on those technologies sits at the core of most businesses nowadays, and without understanding the risks of mismanagement of business-critical IT solutions, a company could face challenges. The benefits of adopting these new business technologies are innumerable – but so too are the issues that can arise from an IT Infrastructure that is not properly maintained and managed.
Any business owner should ask a few simple questions and determine the extent of which his/her company is dependent on IT. For example: Can my business operate without IT? What is the daily cost of unavailable IT to my business? Is there a Disaster Recovery Planning (DRP) or Business Continuity Planning (BCP) in case of severe IT damage? Are there proper periodic backups of important data? Is there a plan against ransomware or other viruses? This all may sound self-explanatory, but in our experience, most small and mid-size enterprises (SMEs) start thinking about answering those questions when it is too late. This highlights the importance of managed IT services.
A managed service provider (MSP) is a company that manages a customer’s IT infrastructure and/or end-user systems. They provide services such as network, application, infrastructure and security. MSPs provide these services via ongoing and regular support and active administration on customers’ properties, in their MSP’s data center (hosting), or in a third-party data center.
Managed service providers offer many benefits. With an MSP, you have access to full IT support whenever you need it. MSPs most often serve small and medium sized businesses. This is because smaller companies have limited means to in-house IT services, so a managed service provider’s services are helpful and can serve as a way to obtain IT knowledge. Larger businesses may also use a managed service provider, but they may choose to contract with an MSP to supplement in-house IT staff.
A managed service provider may be able to prevent IT problems from happening, which prevents disruptions in business operations.
Outsourcing an IT team is far more cost-effective than having somebody in-house perform these updates and maintenance. In many cases, hiring a staff member to take care of IT issues means that they will either be inundated with work or you will end up paying them a salary while they aren’t doing much at all. They will also keep the same work hours as the rest of your staff. In other words, if any issues occur overnight, they will not be resolved until the following business day. Yes, you could have your in-house tech work after hours but this will translate to overtime pay which can, and usually does, end up costing more in the end. You also don’t need to worry about your IT expert taking time off or paying out any additional bonuses.